Business Communications Courses

Sharpening Your Professional and
Business Communications Skills

In this course, you will learn practical and proven tools and techniques to communicate more effectively and more confidently within today’s team environment. You will learn how to build clear and assertive communication skills, how to really listen to others, how to remain poised and calm in the face of stress and adversity, and how to conduct effective and efficient meetings. [7-101]

How to Work In A Multi-Cultural Environment

In this course, you will gain skills to better understand cultural differences and to prepare yourself to work in a culturally sensitive fashion. You will gain tools to better communicate with people of different backgrounds, to develop strategies for mitigating conflict, and to build an awareness of professional and cultural etiquette. [7-103]

Building Wow!
PowerPoint Slides

PowerPoint slides are ubiquitous…and BORING! In this course, you will learn how to build slides that will WOW your audience and communicate your intended message most effectively. Banish boring slides! [7-311]

Modern Email Writing
for Professionals

This seminar provides business professionals at every level with the know-how and best practices in e-communications. The seminar reveals the most efficient e-mail methods and highest standards of style, professionalism, and etiquette used in today’s work world. In this course, you will learn to reinforce professional protocols and writing essentials that are critical to communication and business success. [7-203]

The Three Overriding Concepts of Communication

Listening, of course, is more than hearing. Listening is actively seeking to understand another person and active listening demands total concentration. When you listen actively, you should listen for the full meaning of the message without making premature judgments or thinking about how you will respond. Active listening also demands developing effective questioning skills. [7-103]

How to Become a
More Effective Listener

Listening, of course, is more than hearing. Listening is actively seeking to understand another person and active listening demands total concentration. When you listen actively, you should listen for the full meaning of the message without making premature judgments or thinking about how you will respond. Active listening also demands developing effective questioning skills. [7-102]

Building Effective
Technical Writing Skills

Technical writing is a highly specialized form of writing. In this course, you will learn the main concepts of technical writing, how to identify your audience and write directly to them, how to bulletproof your writing style, how to build good writing habits, and how to adopt technical writing standards and best practices. [7-202]

Best-Practice and
Innovative Presentations

Presenting information in front of a group is essential to almost every job today. You will learn how to present information to a group so that it builds influence with others. Presentations can affect your credibility and make a dramatic difference when getting your message across to listeners. This course will give you the necessary skills to become an effective, innovative, and dynamic presenter. [7-310]

Honing Your
Best Business Writing Skills

Studies show that we spend an average of 30% of our day constructing written communications. This course will detail what you must do to make your writing stand out above the crowd, how to get your intended message across effectively, how to proofread and edit, and how to make your message clear and concise . [7-201]