Management and Supervision Courses
The New Managers and
Supervisors Course
To keep your teams motivated and focused, there are certain critical skills you will need to employ on a regular basis. In this course, you will learn how to be forward-thinking and dynamic in your approach to supervision, how to gain the trust and loyalty of your employees, and how to have a low-stress work life. [5-101]
How to Manage in a
Team Environment
Team leaders know and understand that leading effectively and successfully means that they must attract people who want to follow them. In this course, you will learn how to build your team, align individual and team goals, improve team collaboration, and sustain a high-performance team through continuous learning and improvement. [5-201]
How to Shine as a
Manager or Supervisor
Managers and supervisors have, perhaps, the one of the toughest jobs in the corporate structure. They’re expected to enforce corporate policies, stay on top of employees, meet quotas and steer everyone in the right direction. In this course you will learn what’s required of today’s ever-changing workplace, from interviewing skills to delegating tasks. [5-102]
Coaching Skills for
Managers
This program will teach managers and supervisors to become effective coaches and guides for their staff. Using “train-the-trainer” techniques, we will prepare managers and supervisors to encourage their staff to go the extra mile, give constructive feedback, create a cooperative working environment, incentivize quality work, and deal with difficult employees in a positive manner. [5-210]
Workplace Issues for the
Supervisor
Frontline supervisors and managers must be prepared to deal with many different workplace issues on a daily basis. In this course, you will learn how to handle conflicts, communication problems, gossip, bullying, harassment, discrimination, low motivation and job satisfaction, performance issues, and poor job fit. [5-110]
HR Law for
Managers and Supervisors
Managers and supervisors need to be aware of essential employment law concepts in order to effectively lead their teams. In this course, you will learn what the laws say about treating employees fairly and equitably, protecting certain workplace absences, being mindful of regular work hours, fostering a safe work environment, retaliation or the appearance of retaliation when workers exercise their rights. [5-111]