Marketing, Sales, and Customer Service Courses
The Fundamental Concepts of Marketing and How to Become a Better Marketer
The fundamental starting point for all marketing is “find a need and fill it.” In this course, you will learn that marketing consists of all the processes and activities of an organization that creates value in a product or service for a customer and that provides for an exchange method for the perceived value of the product or service. [8-101]
Closing the Sale
As a sales person, you should have a full arsenal of skills at your disposal, such as prospecting, presentation, overcoming objections, negotiating, closing the sale, and relationship building for future sales. This course builds real and profitable sales skills in you. [8-305]
How to Develop a
Wow! Marketing Plan
In this course, you will learn how to produce what will be the most important marketing tool for your business. A good marketing plan focuses on winning and keeping customers and spells out all the goals, strategies, tools and tactics you’ll use to achieve success in your business. In short, your marketing plan is your plan of action. [8-201]
Developing a Sales Mindset
As a salesperson, you not only have to sell your products and services, but you first must sell yourself. In this course, you will examine your own thinking about sales and your limiting beliefs. You will also learn about personal sales skills which may be limiting your selling success.[8-302]
The Key Marketing Strategies and Tactics that Will Propel Your Business
There are a plethora of directions a business could take to market its products and services. This course will help you learn which marketing strategies to use to reach your sales goals. You will also learn which marketing tools and tactics are optimal for your business strategies and goals. [8-110]
The Essential Skills of a
Modern Salesperson
The new generation of sales professionals builds relationships and makes a majority of their sales by telephone, email, and the use of technology. This program is designed to help participants exhibit the traits of the new salesperson. [8-301]